Terms & Conditions

Last Updated: 03/06/2026

Welcome to Tantra ("Company," "we," "our," or "us"). By accessing or using our website, purchasing our products, or using any of our services, you agree to be bound by the following Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue use of the website immediately.


1. General Information

This website is operated by Tantra.

Throughout the site, the terms "we," "us," and "our" refer to Tantra.

By visiting our website and/or purchasing products from us, you engage in our services and agree to be bound by these Terms & Conditions.


2. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding agreements.
  • All information provided by you is accurate and complete.

We reserve the right to refuse service to anyone at any time for any reason.


3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product packaging may vary from images displayed.
  • Colors may appear differently depending on your device.
  • We do not guarantee that product descriptions are entirely error-free.

We reserve the right to modify product information without prior notice.


4. Health & Wellness Disclaimer

Our products are intended for personal wellness, beauty, skincare, haircare, and related purposes.

The information provided on this website:

  • Is for informational purposes only.
  • Is not intended to diagnose, treat, cure, or prevent any disease.
  • Should not replace professional medical advice.

Customers should consult a qualified healthcare professional before using any product if they:

  • Are pregnant or breastfeeding.
  • Have known medical conditions.
  • Are taking prescription medications.
  • Have allergies or sensitivities.

Individual results may vary.


5. Prescription Products

Certain products may be classified as prescription products under applicable laws.

Customers purchasing such products confirm that:

  • They are legally eligible to purchase such products.
  • They will use the products only as directed.
  • They will comply with all applicable laws and medical requirements.

The Company reserves the right to request additional documentation whenever required.


6. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change pricing without prior notice.
  • Modify promotions and offers.
  • Correct pricing errors.

Payments are processed through secure third-party payment gateways.

We do not store complete payment card information on our servers.


7. Shipping & Delivery

We aim to dispatch orders promptly.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Government restrictions
  • Force majeure events

We are not liable for delays beyond our reasonable control.


8. Discreet Packaging

For customer privacy, certain products may be shipped in discreet packaging.

Packaging design may vary from time to time without prior notice.


9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene, safety, and personal care considerations, certain products may not be eligible for return once opened or used.

Please review our Return & Refund Policy before placing an order.


10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Designs
  • Graphics
  • Text
  • Trademarks

are the exclusive property of Tantra and are protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.


11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website security.
  • Attempt unauthorized access to systems or data.
  • Transmit harmful code, viruses, or malware.
  • Misrepresent your identity.

Violation of these provisions may result in suspension or termination of access.


12. Limitation of Liability

To the maximum extent permitted by law:

Tantra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Use of products
  • Delay in delivery
  • Service interruptions
  • Third-party actions

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.


13. Indemnification

You agree to indemnify and hold harmless Tantra, its directors, employees, affiliates, and partners from any claims, losses, liabilities, damages, or expenses arising from:

  • Your use of the website
  • Violation of these Terms
  • Violation of any law or third-party rights

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review the Privacy Policy for details regarding data collection and usage.


15. Force Majeure

We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • Government actions
  • Internet failures
  • Labor disputes
  • Transportation disruptions

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in Ludhiana, Punjab, India.


17. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

Changes will become effective immediately upon posting on this website.

Continued use of the website constitutes acceptance of such changes.


18. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Tantra

Website: www.tantraxx.in

Email: hellotantra50@gmail.com

Address: Building No./Flat No.: 0-N
Road/Street: Saini Properties Bhabat
City/Town/Village: Zirakpur
District: SAS Nagar
State: Punjab
PIN Code: 140603